Management is not a popularity contest26 January 2011, 5:00 amDear Bob ...
I've just started as a manager in a new company. I have a team of eight reporting to me, and I have a distinct sense of being the outsider -- which, of course, I am, but this feels different. No matter what the topic, I see people exchanging meaningful glances, nudging each other, and otherwise acting as though they're party to an inside joke.
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